Meowsaur Privacy Policy

Introduction

This Policy sets out how PublicDesign Co., Ltd. ("we," "us," or "the Company") handles personal information in connection with the digital visibility diagnostic service "Meowsaur" (the "Service"). The Company's general handling of personal information on its corporate website is governed separately by the Company's corporate privacy policy; for personal information the Company obtains in connection with use of the Service, this Policy takes precedence.

Article 1 (Information We Collect)

In providing the Service, we may collect the following information.

• Name, company name, department/title, email address, and phone number of the contracting party and users
• Information used for login authentication (registered email address, history of authentication token issuance and verification)
• Payment-related information (contract plan, billing history, etc., excluding card information held by the payment processor)
• Analytics data and OAuth connection information obtained through accounts that users connect to the Service, such as Google Search Console, Google Analytics (GA4), and Google Business Profile
• Business data registered by users in the Service, such as website URLs, keywords, and competitor information
• Usage data for the Service (access logs, cookies, IP addresses, etc.)
• Records of inquiries and support interactions

The Service analyzes data relating to a contracting party's own business (such as their website's search rankings and AI-mention status) and does not identify or track individual end consumers or end users who visit the contracting party's website.

Article 2 (Purposes of Use)

We use the information we collect for the following purposes.

• To provide the Service, including identity verification and authentication (magic-link login)
• To bill and process payment for usage fees
• To generate reports, analysis results, and improvement proposals
• To respond to inquiries and provide support
• To improve the quality of the Service and to evaluate new features
• To statistically process collected information, in a form that does not identify individual contracting parties or resellers, for the purpose of analyzing industry trends and usage patterns, creating benchmarks, and other cross-tenant analysis conducted internally
• To investigate and respond to conduct that violates the Terms of Service
• To send important notices (such as changes to the Terms or the Service)

Article 3 (Use of Cookies, etc.)

The Service uses cookies and similar technologies to maintain login sessions and to analyze usage. Users may decline the use of cookies through their browser settings; however, doing so may render some features of the Service unavailable.

Article 4 (Subcontracting and Disclosure to Third Parties)

In providing the Service, we may subcontract part of our operations to the external providers listed below, and permit them to handle information to the extent necessary to perform that work. In selecting subcontractors, we require an appropriate level of information management through contractual and other means.

If you wish to know the names of specific subcontractors, please contact us at the contact point in Article 10.

Except where the user has consented, where required by law, where necessary to protect a person's life, body, or property, or in other circumstances specified as exceptions under Japan's Act on the Protection of Personal Information, we do not provide personal information we have collected to third parties without the individual's consent.

Article 5 (Handling of Data When a Contract Is Concluded Through a Reseller)

Where a user enters into a contract for the Service through a reseller registered under our Reseller Terms (a "Reseller"), or where a user with an existing contract receives onboarding assistance or support from a Reseller, that Reseller may be able to view data within the Service relating to the user — including reports, analysis results, and contracting-party information (company name, address, phone number, etc.) — through the administrative screen we provide.

• We impose on Resellers, under our separately published Reseller Terms, an obligation not to use user data for any purpose other than legitimate purposes such as providing support, and an obligation of confidentiality.
• If a user wishes to change or terminate the Reseller assigned to their account, please contact us at the contact point in Article 10.

Article 6 (Provision to Third Parties Located Outside Japan)

Some of the subcontractors referred to in Article 4 are located outside Japan (primarily in the United States and the European Union) and may handle information on servers located outside Japan in the course of performing their work. We endeavor to take measures — including entering into contracts with these subcontractors — to ensure a level of handling consistent with what is required under Japan's Act on the Protection of Personal Information. If you wish to know more about the personal-information protection regime of the relevant foreign country, or the details of the protective measures taken by a subcontractor, please contact us at the contact point in Article 10.

Article 7 (Security Measures)

We take necessary and appropriate measures — including access controls, encryption of communications, and appropriate management of authentication credentials — to prevent the leakage, loss, or damage of personal information we have collected, and to otherwise ensure its security.

Article 8 (Retention Period)

We retain personal information for the period necessary to achieve the purposes of use, or for the period required by law. Following termination of a contract, we delete or dispose of information that is no longer necessary, by an appropriate method, in accordance with our internal standards regarding retention periods.

Article 9 (Requests for Disclosure, Correction, Suspension of Use, etc.)

Users may request disclosure, correction, addition, deletion, or suspension of use of their own personal information that we hold, in accordance with Japan's Act on the Protection of Personal Information. For procedures relating to such requests, please contact us at the contact point in Article 10. We will respond, after verifying identity, by the method and within the period prescribed by law.

Contact Point

For inquiries regarding this Policy or the handling of personal information, please contact us at the following.

PublicDesign Co., Ltd.
Email: info@public-design.co.jp

Changes to This Policy

We may revise this Policy in response to changes in law or in our business. Any revised version takes effect from the time it is posted on this page. We will endeavor to notify users of material changes in advance, to the extent practicable.